Terms & Conditions

Last updated: March 01, 2023

Introduction

Welcome to Nooro® Foot Massager and Knee Massager! We’re thrilled you’ve decided to purchase one of our innovative massage devices designed to provide relief from foot, knee, back, and body pain.

Before using our products and services, please read these terms and conditions carefully. By using our website, purchasing our products, or accessing our services, you agree to be bound by these terms. If you do not agree to all of the terms laid out below, you may not use or access Nooro® products or services.

We may need to update these terms occasionally, so please check back periodically. We’ll note any changes at the top of this page, and if major changes occur, we’ll make sure to notify you via email or the site homepage.

Definitions

The following definitions apply to these Terms and Conditions:

  • “Nooro®”“We”“Us”, or “Our” refers to the company, website, products, and services provided by Nooro® Foot Massager and Knee Massager.
  • “You” or “Your” refers to the customer, user, or viewer of the Nooro® website and/or purchaser of Nooro® products.
  • “Site” refers to the Nooro® website located at https://thenooro.com.
  • “Content” refers to any and all text, images, videos, audios, or other materials appearing on or available through the Nooro® Site and Services.
  • “Products” refers to any and all massage devices, accessories, and related items purchased through Nooro® online or in person.
  • “Services” refers to any and all services provided by Nooro® including but not limited to customer service, product support, warranties, guarantees, and more.

Account Terms

You must be at least 18 years old or have parental consent to create an account, purchase products, and use Nooro® services.

When you create an account, you agree to provide accurate information and keep your account details up-to-date. We take privacy seriously and will not share your personal information without consent.

You are responsible for maintaining the confidentiality of your Nooro® account credentials and all account activity. Please notify us immediately of any unauthorized access or use of your account.

Purchase Terms

All Nooro® product pricing, descriptions, and availability is subject to change at any time. Prior purchases are not affected by changes after the order date.

By placing an order, you confirm that you are legally authorized to purchase the product(s) and have read and accepted our terms and conditions. All purchases are final – no refunds or exchanges are permitted unless required by law or noted below.

Shipping and Delivery: We will make every effort to deliver your products in a timely manner, but cannot guarantee estimated delivery dates and times. Shipping delays due to weather, customs, and other issues are possible. We ship within the United States and to select international countries – please contact us if you have any delivery questions.

Taxes and Import Duties: The purchaser is responsible for all applicable taxes, customs duties or tariffs, and import fees for their location. We have no control over these charges and cannot predict what they will be. Please contact your local customs office for details.

Returns and Refunds: We stand behind our massage products and will accept returns or exchanges if the item is defective, damaged during shipment, or significantly different than advertised. To qualify, please contact us within 30 days of receipt and provide valid proof of purchase. We will determine the validity of return/refund requests at our sole discretion on a case-by-case basis.

Gift Cards and Promotions: Nooro® gift cards, discount codes and other promotions are subject to additional terms available on the website. Gift cards and codes are not redeemable for cash and expire one year after issue.

Product Warranty: Nooro® massage products come with a 1-year limited warranty covering manufacturer defects and malfunctions during normal use. This does not include damage from misuse or accidents. Warranty claims require valid proof of purchase – please contact us as soon as possible and before 1 year from purchase date. We will determine warranty claim validity at our sole discretion.

Usage Terms

Nooro® massage devices are designed for personal in-home use only. Our products are meant to supplement medical treatment plans – we do not provide medical advice or replace advice given by your physician. If you have any medical conditions or concerns, please consult your doctor before use.

Improper usage, unauthorized modifications or alterations to our products will void your warranty and could result in injury or medical issues. Please use responsibly and as directed in our product guides and manuals. You assume all risk associated with the use and misuse of Nooro® massage products.

Intellectual Property

All content and materials on the Nooro® website and our products including but not limited to text, graphics, logos, documents, software, images, videos, products, etc. are the sole property of Nooro® Foot Massager and Knee Massager. These materials are protected by United States and international copyright, trademark, and other laws.

You may not copy, download, distribute, modify, reproduce, or create derivative works from any Nooro® materials without explicit permission. This excludes content marked as shareable or downloadable for personal use.

Disclaimers and Limitations

Medical Disclaimer: Nooro® massage products are not medical devices and are not meant to diagnose, treat, cure, or prevent any medical condition or disease. Our products are not substitutes for professional medical diagnosis, treatment, or advice. Always consult your physician regarding any health concerns.

Accuracy Disclaimer: We strive to provide helpful, accurate, and up-to-date information on our website, products, and services. However, oversights, omissions, errors, or technical inaccuracies may occur. We do not offer any guarantees or warranties regarding completeness or accuracy. Please use common sense and conduct your own research when using our content.

Product Disclaimer: Nooro® strives to accurately represent our massage devices, accessories, and services on our website and in marketing materials. However, actual products and services may differ slightly from depictions. We do not guarantee any specific product availability, functionality, or features beyond what is stated in the terms and conditions herein.

Liability Limitation: In no event is Nooro® liable for direct, indirect, special, incidental or consequential damages resulting from the use of or inability to access our products, services, or related content. This includes damages for loss of business profits, business interruption, loss of information, etc. This liability limitation applies even if we were previously advised of the possibility of such damages.

Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on this page – please check back frequently. Continued use of Nooro® products or services after changes are published constitutes acceptance of the revised policies. If any changes are unacceptable to you, please cease using our website and products.

Contact Us

If you have any questions or concerns about our terms and conditions, please get in touch!

Email: [email protected]

We look forward to assisting you and helping provide relief from foot, knee, back, and body pain!